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Galaxy Auto Place
- Used Car Dealers
- West Seneca, NY
About this business
Location details
2338 Union Rd, West Seneca, NY, 14224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 3:00 p.m. |
Terrible Terrible expeierence no communication and poor service never going back
Business response:
Thank you for your review and please accept our sincere apologies for your experience with our Dealership. We deeply value our customers and want to ensure that we continually deliver a positive experience with all members of our Team. We would love the opportunity to make things right, please contact us directly at (716)656-8034 so that we can correct, understand and grow from your experience.
Great Car, Poor Service While I extremely happy with the car I purchased, this dealer leaves a lot to be desired. One of the times we went to look at cars was about 1/2 hour before closing but the salesman was with someone else. By the time he was done, it was just before 8 so he just brushed us off so he could close. Then when we did buy he was condescending and rude. Now, here it is afterwards and we haven't gotten so much as a follow-up thank you call to see if we're happy with the vehicle or even a note to say "hey, than... read more
Business response:
Thank you for your honest review and for your recent purchase. We sincerely apologize that you were disappointed with your recent sales experience at Galaxy Auto Place. We care deeply that our customers have a great buying experience and that interactions with all of our team members are positive. We will address your review with our team and going forward we will learn from and keep your experience in mind. On a brighter note, we are happy to hear that you are extremely happy with the vehicle you purchased from our dealersh... read more
We Pick and Choose Our Buyers Dont understand other views but our experience was a total mess. When I finally got the attention of a salesman, I was pawned off to another. After applying for financing previously online (which they couldn't find) I was asked repeated to provide an application again, and again. Then I was told to call back in hour. I am still waiting 7 days later. Forget leaving messages for them to return my calls, they are ignored too. Obviously they select their clients to their liking. They dont want my bu... read more
Business response:
Thank you for you review. We take our customer's comments very serious and I am very sorry to hear about this bad experience. Please email me at [emailprotected] so I can get some specific information from you. Again I am very sorry and hope to speak with you soon.
Frequently asked questions about Galaxy Auto Place
How is Galaxy Auto Place rated?
Galaxy Auto Place has a 4.8 star rating with 1,587 reviews.
When is Galaxy Auto Place open?
Galaxy Auto Place is closed now. It will open at 11:00 a.m.