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Galaxy Auto Place

4.8
  • Used Car Dealers
  • West Seneca, NY

About this business

AutomotiveUsed Car Dealers

Location details

2338 Union Rd, West Seneca, NY, 14224, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 8:00 p.m.
Tue8:00 a.m. to 8:00 p.m.
Wed8:00 a.m. to 8:00 p.m.
Thu8:00 a.m. to 8:00 p.m.
Fri8:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 5:00 p.m.
Sun11:00 a.m. to 3:00 p.m.
4.81,570 reviews
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The Mom's profile image
The Mom 
9 years ago

Excellent Service Just dealt with the folks at Galaxy for the first time. We were trying to get my son into a good reliable used vehicle to get him through college. He did a ton of research and after many test drives and various used car dealers, we settled on a used vehicle at Galaxy. The salesman was wonderful - absolutely no pressure - very informative and made the entire buying process very easy. My son was beyond happy with his choice. Then the unfortunate happened - he was on his way out the next morning when the engin... read more

Business response:

Thank you for taking the time to share your experience, we appreciate your kind words in a less than ideal situation. Our Team is truly committed to making things right and we are glad you chose Galaxy! 

Mike W's profile image
Mike W 
9 years ago

Outstanding dealership! Adam is a great sales person, but he doesn't really sell. I found the car I wanted on their great website, scheduled an appointment, drove the car and three days later is was mine. Adam doesn't try to upset you anything you don't want or don't need. The trade minimum is great and the customer service is top notch and it was the least pressured car purchase I ever made. 

Business response:

Mike, thank you for your purchase and for taking the time to share your buying experience! Adam, along with every member of our Team is committed to our transparent sales process and delivering an excellent buying experience. Thank you for choosing Galaxy as your dealer, we appreciate your business! 

RBenjamin's profile image
RBenjamin 
9 years ago

Best by far After spending weeks looking for a perfect upgrade to replace my car that was totaled in a recent accident, i was so very thankful to find Galaxy Auto Place. Much more intimate and friendly climate compared to those franchise dealerships around town, and i've been to lots! SO after researching the vehicle i wanted i decided to run a search for it on Cars.com for the same make/model/year/trim iin the entire USA. There were 126 such vehicles. I sorted them by price (minding the mileage figures) and Galaxy had it fo... read more

Business response:

Wow, thank you so much RBenjamin for your purchase and kind words! We love hearing about your research in choosing your vehicle and dealership. We believe that you deserve our best and we deliver that by putting our best price out from day one - no haggling required to get the best price. We appreciate your business and we will be here when you need us down the road. 

Buffalo Gal's profile image
Buffalo Gal 
9 years ago

A BETTER BREED OF USED CAR SALESMEN - AWESOME! This group makes buying a used car a FUN and pleasurable experience. FULL disclosure of the car you are looking at - Price on window (well below what the other guys are selling for) - Year, Mileage, and Warranty information in full view - and a Carfax on every passenger seat - see for yourself the background to your new-used car! Their no pressure - help you out and answer all questions - attitude makes the experience feel like you're talking to an old friend. They are knowledge... read more

Business response:

Buffalo Gal, thank you so much for choosing Galaxy again, we are grateful for the trust you have placed in us and we value your business. We love hearing about our customers experiences, because we LOVE what we do and are committed to delivering excellence. Thank you again! 

Azad's profile image
Azad 
9 years ago

Excellent Buy Experience It was hassel free and just a great experience overall. Great staff and great cars. 

Business response:

Azad, thank you for taking the time to give us feedback, we appreciate your business! Please let us know if we can be of service down the road. 

Ron E.'s profile image
Ron E. 
10 years ago

My Car's On Auto Pilot I just automatically go there. This is our 5th vehicle. Buying experience was great, sometimes you just need to look (a couple of times) .... other dealers should learn this! Bought a 2016 Elantra, cars price and condition was excellent. Scott was salesman on all cars, great guy. I'm sure we will be back. Thanks! 

Business response:

Ron, thank you once again for choosing Galaxy as your dealer, we are grateful for the trust you have placed in us! Scott along with each member of our Team are committed to our transparent sales process and delivering an excellent buying experience. Thank you for your business and taking the time to share your experience! 

Zach B's profile image
Zach B 
10 years ago

Can't say enough about my car buying experience. I drove 200 miles to buy my car from Galaxy, but I'd drive 300 more for that experience again. Scott was incredibly helpful, knowing that I was coming from out of town and knowing it wasn't a done deal until I had a chance to see the car and okay it. He had everything set up ahead of time, including the DMV paperwork being that I was coming in on a Saturday. He was never pushy and as friendly in person as he was on the phone. I was in and out within an hour, including the test... read more

Business response:

Wow, Zach, thank you so much for taking the time to share your buying experience and for driving 200 miles to find us! We are grateful for your business and appreciate the trust you placed in us to help you purchase your vehicle from out of town. We love showing customers how easy buying a car should be, even from a distance. Thank you again for choosing Galaxy! 

Aaron's profile image
Aaron 
10 years ago

Awesome business etiquette! My mother-in-law purchased a 2004 Subaru Forster from Galaxy and loves the car. Unfortunately, she noticed that the engine started overheating and found that there was a leak in the radiator hose. She had taken it to a repair shop due to the fact that her 30 day warranty from Galaxy was up, but we still insisted that she call the dealership to see what they could do. She was relieved to find out that Galaxy agreed to repair the vehicle at no cost to her. It was an incredible relief because she has... read more

Business response:

Aaron, thank you for taking the time to share your experience and for your purchase. We were glad to help your mother-in-law out and get her back on the road. Thank you again, we appreciate your business! 

Brandon's profile image
Brandon 
10 years ago

Great Place, Great People Joseph Gullo was my sales person, honestly a really nice and cool guy, he sits down and talks to you with no pressure. Made buying my car very stress free and he is super helpful. They are actually really good people and thats somethig you do not see from car salesman. And the Trade in minimum is such a good deal 

Business response:

Brandon, thank you so much for choosing Galaxy! Joe, along with each member of our Team is committed to our transparent sales process and delivering an excellent buying experience. We are grateful for your business! 

Frequently asked questions about Galaxy Auto Place

How is Galaxy Auto Place rated?

Galaxy Auto Place has a 4.8 star rating with 1,570 reviews. 

When is Galaxy Auto Place open?

Galaxy Auto Place is closed now. It will open at 8:00 a.m.