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2338 Union Rd, West Seneca, NY, 14224, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 8:00 p.m. | |
| Tue | 8:00 a.m. to 8:00 p.m. | |
| Wed | 8:00 a.m. to 8:00 p.m. | |
| Thu | 8:00 a.m. to 8:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | 11:00 a.m. to 3:00 p.m. |
Great experience and great vehicle! I was searching for the right vehicle at the right price. I found it at Galaxy. The entire experience was fantastic from the moment I walked in to the moment I drive off with the new vehicle. My sales person, Joe, was extremely helpful and pleasant and really went above and beyond. Highly recommended!!
Business response:
We are so glad you found Galaxy Mark, we are honored to have you as a customer and are so thankful for your business! Joe and our entire Team are dedicated to delivering the Galaxy difference - car buying made easy. Please let us know if we can be of service down the road. Thank you again for your purchase!
Joe is amazing! I spent nearly 2 months looking for a car. Finally I picked one I liked, but unfortunately they sold it the day before I went in. I expressed to Joe how upset I was about not getting the car I wanted, and he ended up getting me into basically the same thing I wanted but in a different color. You don't understand how happy I was! Two days after getting the car I ran over a screw; the guys came, filled the tire, took the car back to the shop, fixed it, and I was in and out in less than 20 minutes. Love them ! D... read more
Business response:
Congratulations Sami on your new car, we are so glad that Joe was able to get you into a car you love! We appreciate your business and look forward to working with you in the future.
Joe G. was the best! Joe G. was extremely friendly and helpful. Joe does not pressure the customer, which we like. Joe made the buying process easy. We looked at a truck at another place and did not care for the selling style we were receiving. Joe G is very nice and professional. Galaxy is a great place for Jeeps. This was our third Jeep from Galaxy.
Business response:
Bernie, wow your 3rd Jeep, congratulations! We are so thankful for your business and your loyalty to Galaxy. Customers like you are who have helped us to grow and continue to deliver an awesome used car buying experience! Thank you again, we are here when you need us.
Excellent Service Just dealt with the folks at Galaxy for the first time. We were trying to get my son into a good reliable used vehicle to get him through college. He did a ton of research and after many test drives and various used car dealers, we settled on a used vehicle at Galaxy. The salesman was wonderful - absolutely no pressure - very informative and made the entire buying process very easy. My son was beyond happy with his choice. Then the unfortunate happened - he was on his way out the next morning when the engin... read more
Business response:
Thank you for taking the time to share your experience, we appreciate your kind words in a less than ideal situation. Our Team is truly committed to making things right and we are glad you chose Galaxy!
Outstanding dealership! Adam is a great sales person, but he doesn't really sell. I found the car I wanted on their great website, scheduled an appointment, drove the car and three days later is was mine. Adam doesn't try to upset you anything you don't want or don't need. The trade minimum is great and the customer service is top notch and it was the least pressured car purchase I ever made.
Business response:
Mike, thank you for your purchase and for taking the time to share your buying experience! Adam, along with every member of our Team is committed to our transparent sales process and delivering an excellent buying experience. Thank you for choosing Galaxy as your dealer, we appreciate your business!
Best by far After spending weeks looking for a perfect upgrade to replace my car that was totaled in a recent accident, i was so very thankful to find Galaxy Auto Place. Much more intimate and friendly climate compared to those franchise dealerships around town, and i've been to lots! SO after researching the vehicle i wanted i decided to run a search for it on Cars.com for the same make/model/year/trim iin the entire USA. There were 126 such vehicles. I sorted them by price (minding the mileage figures) and Galaxy had it fo... read more
Business response:
Wow, thank you so much RBenjamin for your purchase and kind words! We love hearing about your research in choosing your vehicle and dealership. We believe that you deserve our best and we deliver that by putting our best price out from day one - no haggling required to get the best price. We appreciate your business and we will be here when you need us down the road.
A BETTER BREED OF USED CAR SALESMEN - AWESOME! This group makes buying a used car a FUN and pleasurable experience. FULL disclosure of the car you are looking at - Price on window (well below what the other guys are selling for) - Year, Mileage, and Warranty information in full view - and a Carfax on every passenger seat - see for yourself the background to your new-used car! Their no pressure - help you out and answer all questions - attitude makes the experience feel like you're talking to an old friend. They are knowledge... read more
Business response:
Buffalo Gal, thank you so much for choosing Galaxy again, we are grateful for the trust you have placed in us and we value your business. We love hearing about our customers experiences, because we LOVE what we do and are committed to delivering excellence. Thank you again!
Excellent Buy Experience It was hassel free and just a great experience overall. Great staff and great cars.
Business response:
Azad, thank you for taking the time to give us feedback, we appreciate your business! Please let us know if we can be of service down the road.
My Car's On Auto Pilot I just automatically go there. This is our 5th vehicle. Buying experience was great, sometimes you just need to look (a couple of times) .... other dealers should learn this! Bought a 2016 Elantra, cars price and condition was excellent. Scott was salesman on all cars, great guy. I'm sure we will be back. Thanks!
Business response:
Ron, thank you once again for choosing Galaxy as your dealer, we are grateful for the trust you have placed in us! Scott along with each member of our Team are committed to our transparent sales process and delivering an excellent buying experience. Thank you for your business and taking the time to share your experience!
Galaxy Auto Place has a 4.8 star rating with 1,525 reviews.
Galaxy Auto Place is open now. It will close at 5:00 p.m.