CRDN of Denver

laura firman 

on Google

9 months ago

We used CRDN of Denver for smoke damage restoration to our soft goods (e.g. clothing, rugs, curtains, stuffed animals, electronic devices) after the Marshall Fire. This company is a total scam. 1.) They say they can clean items that almost all restoration professionals would say are not cleanable, like stuffed animals, bean bags, etc. My guess is they do this because they get paid by insurance regardless of if the items is effectively cleaned. 2.)They don't respond to more than 50% of emails, effectively holding your items... read more

Vivi Oliveira 

on Google

6 months ago

We had a fire in august 2022 and today we went to pick up winter clothing as it seems that we will be out of our house quite awhile. CDRN was amazing! They greeted us ahead of our appointment,Cherise and multiple representatives came to meet us and helped us every step of the way. Our clothing and belongings (an entire household!) was neatly organized and all laid out for us. They made it easy during a very trying time to get the belongings we needed to make it through winter! All the contents were clean and well organized, ... read more

Sharon Monroe 

on Google

a year ago

CRDN was great. Polite, reponsive, hard-working. They helped with smoke damage to our belongings in Louisville. All of the items came out very nice! We had great communication through out the time. I wrote a review mentioning damage to a clock that fell during the worker's visit last time returning our rugs, but that has all be totally resolved to our full satisfaction. We would definitely use this service again. The staff cares and does a lot to prove it. 

Jason Cole 

on Google

a year ago

CRDN was brought in by ServPro to clean our clothing and other textiles after the Marshall Fire. Things started off well, with a friendly rep and a team coming to pick up our things, but it went poorly from there. The rep was fired, then the office called to tell me that they couldn't locate anything taken from our house. They eventually found most of our things, but it took over 8 weeks to get them back (twice what was promised). They permanently lost quite a few items, including a stuffed animal with great sentimental valu... read more

R 

on Google

a year ago

We are currently in the process of having our stuff cleaned due to smoke damage from the Louisville fire and are having many problems with the CRDN service. The crew that came to the house was very inexperienced and rushed - they took old rugs that should have been salvaged, they tried to take our comcast box. After they were here my daughter noticed $150 cash missing. I've been told they are using temp workers that don't know what they're doing. They are hugely over-worked right now so you have to wait days for any resp... read more